Here at IP Technology we understand that our customers are the single most important part of our business. Without them, there would be no us.
Have a look at what they say about our services and the peace of mind we provide.
Royal Masonic Benevolent Institute
"IP Technology have managed our I.T systems for the last ten years. During that time the charity has witnessed significant changes in the capability and capacity of its systems. The development of the financial and information systems have been critical to the sustainability of the organisation and acted as the key driver for cultural change.
The I.T infrastructure is “business critical” to the 24 hours per day / 365 days per year operation of the business; it is the vital backbone of the whole organisation. The key element throughout has been “reliability”; reliability of hardware equipment, software systems and support. Over the years IP Technology have developed and built effective, robust and stable platforms, used in the main by inexperienced personnel.
There are many other organisations who would like to take on the responsibility of running our IT systems, but we have confidence that IP Technology will continue to support us in their excellent manner.
Our confidence in IP Technology is such that they also procure and service all our equipment, set it up before installation, so that we have no incompatibility problems. As technology changes, (e.g. email to phones), security problems increase, and the complexity and compatibility of new software issues cause problems, IP Technology is always there with a solution.
In summary, IP Technology have provided the RMBI with flexible and reliable operating systems that are the “life-blood” of the charity. Without their advice and intervention we would not have been able to progress to the stable and consistent IT platforms that we have today.”
Christopher Head - Former Executive Director of Finance
National Care Forum
"NCF engaged IP Technology to rebuild and maintain its I.T systems and provide day-to-day support. We are delighted with complete service we receive, the value for money and the customer service given by the IP team. IP Technology are 100% reliable – it is reassuring that our calls are always answered, the team are polite, personable and take the time to explain issues and resolutions in easily understood terms.
IP Technology are efficient, professional and the service provided is critical to the success of our business. We fully recommend IP Technology."
Helen Glasspool - National Care Forum
Given the nature of the work of our agency, which is a small charity, we are not able to just have "anyone" to help us maintain our IT equipment. Like others within the voluntary sector we also have very limited funds, so asking for help means that we also need to be confident about receiving value for money, if not more than that. It is about having confidence in a sector which is somewhat alien to us, but on which we depend. Who doesn't when it comes to IT?
IP Technology were recommended to us by Abbey Office Solutions, who we have worked with for a number of years, when we failed to receive due care from another IT Trader. This had, understandably, made us feel very nervous about approaching another company.
But - in the last 5 years we have never needed to doubt the move to IP Technology. You have worked within the boundaries set by us, you have resolved technical issues speedily and provided invaluable advice when it has been asked for. "At the end of the phone" has never been more true.
Gillian Finch - Manager
Giraffe Embroidery & Print